Privacy Policy

Last Updated: 11.05.2026

At www.luckyvibescasino.com, we value and respect your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our website and services. We comply with the applicable privacy and data protection laws, ensuring that your information is handled properly.

1. Definitions

Personal Information: Information relating to an identifiable, living individual, including but not limited to names, addresses, ID numbers, account details, and gaming activity.
Processing: Any operation or set of operations concerning personal data, such as collection, storage, alteration, and transmission.
Data Subject: The individual whose personal information is being processed by luckyvibescasino.com.

2. Types of Personal Information We Collect

We may collect various types of personal information to provide our services:

Registration Details: Name, ID/passport number, email address, physical address, date of birth, and contact information.
Account and Financial Data: Bank account details, payment card information, withdrawal and deposit history, winnings, and transaction details.
Gaming Information: Data related to your gameplay, wagers, bets, wins/losses, and game preferences.
Location Data: IP address, geolocation information, and device data to ensure compliance with regulatory requirements (e.g., responsible gambling policies).
Verification Information: Documentation required for age and identity verification (e.g., ID copies, proof of address).

3. How We Collect Personal Information

Personal information is collected:

Directly: When you register for an account at luckyvibescasino.com, use our services, or interact with us (e.g., via customer support or chat).
Automatically: When you visit our website or app.
From Third Parties: From regulatory bodies, credit reference agencies, fraud prevention agencies, and partners involved in delivering our services.

4. Purpose of Processing Personal Information

We process your personal information for the following purposes:

Account Management: To create and manage your account and verify your identity and age.
Payment Processing: To process deposits, withdrawals, and payouts securely.
Gameplay and Service Delivery: To enable participation in games, track wagers, and provide support.
Regulatory Compliance: To comply with anti-money laundering (AML) regulations and responsible gambling practices.
Marketing: To send promotions and bonuses (with your explicit consent).
Fraud Prevention: To detect, prevent, and investigate fraud or illegal activities.

5. Legal Grounds for Processing

We rely on Contractual Necessity (to provide services), Legal Obligation (to comply with gambling laws), Legitimate Interest (to ensure platform security), and Consent (for marketing and cookies).

6. Sharing Your Personal Information

We may share your information with affiliates, payment processors, government authorities, and anti-fraud agencies. If we transfer information internationally, we ensure appropriate safeguards are in place, such as contractual agreements that meet data protection standards.

7. Data Retention

We retain your personal information only as long as necessary. According to gambling and AML regulations, we shall retain your financial transaction history for a minimum of 5 (five) years. Once no longer required, data will be securely deleted or anonymized.

8. Your Rights as a Data Subject

You have the right to access, correct, object to, or request the erasure of your personal information. You also have the right to data portability and to withdraw consent at any time. To exercise these rights, please contact our Data Protection Officer at: [email protected]

9. Data Security

We implement robust security measures, including encryption and firewalls, to safeguard your information at luckyvibescasino.com. You are responsible for keeping your login credentials secure. In the event of a data breach, we will notify affected users as required by law.

10. Cookies and Minors

Cookies: We use tracking technologies to enhance your experience. You can manage preferences via your browser.
Minors: Our services are strictly for individuals aged 18 and above. We do not knowingly collect information from minors; any such data found will be deleted immediately.

11. Changes to this Privacy Policy

We reserve the right to modify this policy to reflect legal requirements. Your continued use of luckyvibescasino.com after changes are posted will constitute acceptance of the updated Privacy Policy.